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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot upgrade my account

    Asked by georgiaexpo on September 26, 2013 at 02:09 PM

    I need to upgrade my account and it keeps telling me there is an error in switching my plan.

    my account
  • Profile Image

    Answered by khrisell on September 26, 2013 at 08:52 PM

    Hello,

    Here's the link you can use to upgrade your account.

    I have provided all the links to our plan for you to choose from.

     

    Premium Monthly Subscription

    https://www.plimus.com/jsp/buynow.jsp?contractId=1693520


     

    Premium Yearly Subscription

    https://www.plimus.com/jsp/buynow.jsp?contractId=1695001


     

    Premium Bi-Yearly Subscription

    https://www.plimus.com/jsp/buynow.jsp?contractId=1693526

     

    ECONOMY SUBSCRIPTION


     

    Monthly Economy Subscription

    https://www.plimus.com/jsp/buynow.jsp?contractId=3170650


     

    Yearly Economy Subscription

    https://www.plimus.com/jsp/buynow.jsp?contractId=3170652


     

    Bi-Yearly Economy Subscription

    https://www.plimus.com/jsp/buynow.jsp?contractId=3170660


     

    PROFESSIONAL SUBSCRIPTIONS

    Monthly Professional Subscription

    https://www.plimus.com/jsp/buynow.jsp?contractId=2756266


     

    Yearly Professional Subscription

    https://www.plimus.com/jsp/buynow.jsp?contractId=2808664


     

    Bi-Yearly Professional Subscription

     

    https://www.plimus.com/jsp/buynow.jsp?contractId=2808666

    Please enter correctly the Jotform Login Name to avoid any problem in the future with regards to your subscription.
    Kindly let us know if you need further assistance.
    Thank you for using JotForm.
  • Profile Image

    Answered by devede on January 23, 2014 at 02:53 PM

    https://www.plimus.com/jsp/buynow.jsp?contractId=2756266

    i try to pay this plan but it block https certificate
  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 23, 2014 at 03:32 PM

    @devede

    It isn't blocked on my end. Have you tried upgrading via the My Account page?

  • Profile Image

    Answered by devede on January 23, 2014 at 03:40 PM
    Yes, it reload and reload but nothing
    [cid:image001.png@01CF1861.BD3D9DE0]
    [http://static.telefe.com/signatures/banners/buenos-aires/marco_sup_firma.jpg]
    [http://static.telefe.com/signatures/banners/buenos-aires/tlf_logo_firma.jpg]
    David Santamaria Castillo
    Gerencia Contenidos Digitales
    Dsantamaria@telefe.com.ar | +54 11 4102 5974
    Television Federal S.A. | Prilidiano Pueyrredón 2989 | (B1640ILA)
    Buenos Aires | Argentina | www.telefe.com
    [http://static.telefe.com/signatures/banners/buenos-aires/banner.jpg]
    De: JotForm Support Forum [mailto:jotform@jotmails.com]
    Enviado el: jueves, 23 de enero de 2014 05:33 p.m.
    Para: David Santamaria Castillo
    Asunto: Re: I cannot upgrade my account
    A new response has been received:
    [JotForm]
    Answered by NeilVicente
    @devede
    It isn't blocked on my end. Have you tried upgrading via the My Account page?
    View this thread on JotForm Support Forum Unsubscribe
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  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 23, 2014 at 03:57 PM

    I can see that you have already opened another thread for this same issue. Let us communicate via that thread instead.

    Thank you.