too much margin on bottom

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    yjhong
    Asked on May 25, 2011 at 10:34 AM
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    abajan
    Answered on May 25, 2011 at 08:50 PM

    Hi yjhong

    Can you please post the URL of the page containing the form so that we can have a look at the source?

    Thanks.


    ~ Wayne

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    yjhong
    Answered on May 27, 2011 at 02:52 PM

    Thank you for your follow up.

    The URL is http://www.jotform.com/form/11444727389

    I created this form with iexplorer.

    The problem only accours with Chrome. If looks fine with iexplorer and firefox.

    Thank you for your great business!

    Young

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    aytekin
    Answered on May 27, 2011 at 03:35 PM

    I'm looking at it on Chrome and it looks fine. Does it happen when you put the form on your web site? Can you post the URL of that page? 

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    yjhong
    Answered on May 27, 2011 at 11:17 PM
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    abajan
    Answered on May 28, 2011 at 06:45 AM

    Yihong, by inspecting your page with Chrome's developer tools (right-click the unwanted space and click "Inspect element" as illustrated in Screenshot 1 below), I was able to determine that the form's iFrame has a height of 1,459 pixels (highlighted in Screenshot 2). Please reduce that value and let us know if it helps to resolve the issue.

    Thanks.


    ~ Wayne

     

    Screenshot 1:


    Screenshot 2:


    UPDATE:
    Shortly after posting this reply I noticed a curious thing. It appeared as though the form was embedded twice (normal embed and iFrame) but I was later to discover, after embedding a clone of the form into one of my own pages, that the iFrame I saw was simply the one created "on the fly" as explained in our user guide article on embedding forms. So I believe the solution is simply to substitute the form script with the iFrame version and adjust the height to suit your needs.

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    yjhong
    Answered on May 31, 2011 at 11:03 AM

    Hi Wayne,

    Thank you very much for your help. Now, I know where the problem part is, so I will ask SnapPages if they can correct the iframe height.

    Thank you very much again!

    Young.