What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    too much margin on bottom

    Asked by yjhong on May 25, 2011 at 10:34 AM
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    JotForm Support

    Answered by abajan on May 25, 2011 at 08:50 PM

    Hi yjhong

    Can you please post the URL of the page containing the form so that we can have a look at the source?


    ~ Wayne

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    Answered by yjhong on May 27, 2011 at 02:52 PM

    Thank you for your follow up.

    The URL is http://www.jotform.com/form/11444727389

    I created this form with iexplorer.

    The problem only accours with Chrome. If looks fine with iexplorer and firefox.

    Thank you for your great business!


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    JotForm Founder

    Answered by aytekin on May 27, 2011 at 03:35 PM

    I'm looking at it on Chrome and it looks fine. Does it happen when you put the form on your web site? Can you post the URL of that page? 

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    Answered by yjhong on May 27, 2011 at 11:17 PM
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    JotForm Support

    Answered by abajan on May 28, 2011 at 06:45 AM

    Yihong, by inspecting your page with Chrome's developer tools (right-click the unwanted space and click "Inspect element" as illustrated in Screenshot 1 below), I was able to determine that the form's iFrame has a height of 1,459 pixels (highlighted in Screenshot 2). Please reduce that value and let us know if it helps to resolve the issue.


    ~ Wayne


    Screenshot 1:

    Screenshot 2:

    Shortly after posting this reply I noticed a curious thing. It appeared as though the form was embedded twice (normal embed and iFrame) but I was later to discover, after embedding a clone of the form into one of my own pages, that the iFrame I saw was simply the one created "on the fly" as explained in our user guide article on embedding forms. So I believe the solution is simply to substitute the form script with the iFrame version and adjust the height to suit your needs.

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    Answered by yjhong on May 31, 2011 at 11:03 AM

    Hi Wayne,

    Thank you very much for your help. Now, I know where the problem part is, so I will ask SnapPages if they can correct the iframe height.

    Thank you very much again!