Invalid Configuration

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    Asked on September 26, 2013 at 03:37 PM

    I added the API to our form, and when checking out with a credit card it says:


    Invalid Configuration: Transactino cannot be processed due to an invalid merchant configuration.

    Details: Transact: TIMESTAMP=2013%2d09%2d26T18%3a55%3a23Z&CORRELATIONID=c12649b7c404&ACK=Failure&VERSION=54%2e0&BUILD=7834649&L_ERRORCODE0=10501&L_SHORTMESSAGE0=Invalid%20Configuration&L_LONGMESSAGE0=This%20transaction%20cannot%20be%20processed%20due%20to%20an%20invalid%20merchant%20configuration%2e&L_SEVERITYCODE0=Error&AMT=125%2e00&CURRENCYCODE=USD



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    Answered on September 26, 2013 at 05:25 PM

    Hello nyapinc, 

    I do see the following error code on Paypals error code information. 

    10501  - error code
    Invalid Configuration 
    This transaction cannot be processed due to an invalid merchant configuration. 
    Occurs when the billing agreement is disabled or inactive.

    Kindly make sure to have enabled and agreed to the billing agreement on your paypal account. 

    Do let us know if the issue persists. Thank you.