What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    upgrade question

    Asked by campgoodnews on May 25, 2011 at 10:42 AM

    Hello, we received an email letting us know we almost have more than 100 submissions for May...& it would be best to upgrade...BUT before we do we wanted to know if we upgrade can we do it month by month...
    We are a NON PROFIT organization (community children's camp) and are only in registration process (in high amounts) during the summer months MAY-JULY. 
    So my question is can we only pay for JUNE & JULY & not the rest of the year...It was not clear how we can set it up & there was no info on how to cancel the monthly payments...THANKS SO MUCH for you FREE service you have offered us it has been really beneficial

    Susanna Lee

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    Answered by allanftd on May 25, 2011 at 10:23 PM

    Hi Susanna,

    Thank you for your interest in JotForm. Yes, you can subscribe and pay only for the months you need to use your JotForm Premium account. When you upgrade, please select the monthly ($9.95/month) recurring payment option. Then if you no longer need your Premium account, simply go to your My Account page and hit the Cancel button.

    Please let us know if you have any other questions or concerns. Thank you for using JotForm!