Do JotForm forms have piping capability?

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    DaveBoliek
    Asked on May 25, 2011 at 11:07 AM

    In creating thank you pages, it is nice to be able to put the purchaser/registrant's name and other information in an email or a thank you page.  Just wondering if this capability is there and I'm just missing it.

    Thanks,

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    abajan
    Answered on May 25, 2011 at 09:59 PM

    Hi DaveBoliek

    Yes, you can easily setup an autoresponse containing that information. Please see the following articles in our user guide:

    Creating a Form Autoresponder

    Understanding Reply-To and Recipient Settings on E-mail Wizard


    As to having the information appear on the thank you page, go into the advanced settings of the preferences (Setup & Embed > Preferences > Advanced Settings) and select "Yes" for "Send Post data". Please see the following posts for details on how to use this feature:

    What does "Send Post Data" do?

    How do I customize the Thank You page?

    (Please note that "Setup & Share" has since been renamed "Setup & Embed")

    Thanks for asking and feel free to enquire more about our forms. Our team will be glad to assist you as best as we can.


    ~ Wayne

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    DaveBoliek
    Answered on May 26, 2011 at 08:45 AM

    Hi, Wayne,

    Thanks for the information.  Glad to see piping can be done; sad to know I... a non-developer... can't do it as I wouldn't have a clue where to go to enter the post-data php script and also whether it has to be entered on every form.

    Maybe we can put this function on the company wish list.

    Thanks again for a really fine product.

    Dave

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    abajan
    Answered on May 26, 2011 at 10:05 AM

    Hi again, Dave

    I quite understand what you're saying regarding the thank you page configuration because this coding stuff can indeed be very intimidating at first. Incidentally, if such a page were to be setup, you can simply point each form to it. Perhaps later I can walk you through the process step-by-step.

    Creating an autoresponse is a much simpler matter however, because no additional steps are required to what is posted in the first guide article to which I provided a link. If those directions are followed, a message containing all of the information submitted will be sent the person who earlier submitted the form, so long as the email address s/he gave was correct. As a matter of fact, that autoresponse can be personalized to say something like "Thanks for completing our survey, Betty!" (if the person who submitted the form gave their name first name as Betty).

    Anyway, you can always let us know if you need additional help.


    ~ Wayne

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    DaveBoliek
    Answered on May 26, 2011 at 10:13 AM

    Thanks, Wayne,

    I'll keep trying.  I do have auto response down... getting that name in there is the trick.  How can I get "Betty" in the auto response?  If you answered it last night, I apologize

    Right now I can get to my forms to edit and preview, but when I use the URL links, I can't get anything to show up and I'm trying to demonstrate for my staff.

    http://www.jotform.com/form/11452736211

    and

    http://form.jotform.com/form/11434441208

    They pop up in preview form... Am I doing something wrong?

    Thanks again,

    Dave

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    serkan
    Answered on May 26, 2011 at 11:05 AM

    It should be fixed now. Sorry about that.

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    abajan
    Answered on May 26, 2011 at 11:29 PM

     

    Dave, let's say a user of the form entered Mrs. Jane Doe in the "Participant's Name" field and you wanted to put "Hi Jane! We got your submission." as the subject of the email. In the "subject" field in the "Compose Email" section of the autoresponder you would type Hi {participantsName:first}! We Got Your Submission.

    Please see this thread for additional information on this aspect of our forms.

    Thanks.


    ~ Wayne