What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by mbburlington on September 27, 2013 at 12:00 PM

    Hi there, a few of my forms are not getting the "thank you" screen after the form has been submitted and im not getting the email notifying me a form has been submitted.

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    JotForm Support

    Answered by NeilVicente on September 27, 2013 at 12:22 PM

    We apologize for this inconvenience, but I'd like to let you know that this problem has already been taken care of.

    I tested your form just now and it works perfectly.

    Please do let us know if the problem persists. Thanks!