What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PLEASE change wording from "Unavailable, try later" !!!

    Asked by zcompgeek on September 27, 2013 at 12:03 PM

    Guys, please: waiting a few moments clearly lets your form refresh and come up. But I'm losing submissions to competitors at a critical time for my business when people see your admonition to basically "go away." Please advise them to "hit refresh" or "just a moment" or even "loading." PLEASE?

    Page URL:
    http://www.aplusstudenthousing.com/A+StudentHousing/Contact_Us.html

    Screenshot
    Submissions refresh
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    JotForm Founder

    Answered by aytekin on September 27, 2013 at 12:17 PM

    Sorry, we had some trouble. It is now fixed. Checked your form and it worked fine.

    By the way, your form design is awesome! 

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    Answered by zcompgeek on September 27, 2013 at 12:33 PM

    Haha! Thanks, aytekin! That means quite a bit coming from you. Forwarding this to the designer — my son, a Software Engineering student at Penn. (Though he did it in high school!) 

    "Awesome" is exactly how he first described JotForm to me!

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    Answered by jeanettebmz on September 27, 2013 at 05:43 PM

    Great to hear such statement from your son about JotForm

    Cheers!