Unable to receive the emails from Jotform

Michele Engber
Asked on November 26, 2020 at 08:16 AM

Was told by Westhost that your IP address (152.160.227.68) is on blacklist for noreply@jotform.com
which is preventing us from consistently receiving submitted forms.
Our username is MEngPEB. How do we address this issue?

This is a re-post of a comment on Whitelisting Jotform IP Addresses and Domains
Roneet

Jotform Support

Answered on November 26, 2020 at 08:49 AM

Please whitelist Jotform IP address and domains at your end.
https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains
Let us know if you are still facing any issues.
Thanks.