Unable to receive the emails from JotForm

  • Michele Engber
    Asked on November 26, 2020 at 8:16 AM

    Was told by Westhost that your IP address (152.160.227.68) is on blacklist for noreply@jotform.com

    which is preventing us from consistently receiving submitted forms.

    Our username is MEngPEB. How do we address this issue?

  • roneet
    Replied on November 26, 2020 at 8:49 AM

    Please whitelist JotForm IP address and domains at your end.

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Let us know if you are still facing any issues.

    Thanks.