- GrapheneWeekAsked on September 27, 2013 at 12:19 PM
While the form works well on its own, the version integrated into a wordpress site does not allow to click on the next page
- KadeJMAnswered on September 27, 2013 at 02:53 PM
Hi GrapheneWeek, I've taken a look at your registration form on your WPS and I can see exactly what you are talking about. The only way it corrects itself is if the page is refreshed but that is irrelevant to the problem at hand and shouldn't be necessary. I've cleared your form cache from our end but that didn't work since I could see the problem is still there. I tried the live form here on jotform and that worked so it's very clear this is an integration problem.
Here's the Test Video where I was able to replicate your Issue: https://shots.jotform.com/kade/Screenshots/2013-09-27_14h33_35.mp4
We actually have two different WP Integration Methods so my advice as of right now would be to try reintegrating the form. Alternatively, if the first method doesn't work then try the other to see if this helps to get your form working via the second method.
Here's the Two Methods for Integrating your Form with WP:
- JotForm SupportMike_TAnswered on September 27, 2013 at 03:30 PM
Thank you for contacting us.
Can you please remove the images from your form to see if that makes any difference on the wordpress page?
If this fix the problem, please let us know, so that we will be able to proceed with the further investigation.
- GrapheneWeekAnswered on September 29, 2013 at 04:18 AM
Hi, I removed the image - no difference. Wil now try another way of integrating. It worked wll on a joomla page before, though...
- GrapheneWeekAnswered on September 29, 2013 at 04:20 AM
So, I took out the page-break and it works, but all the conditions have stopped working..
- GrapheneWeekAnswered on September 29, 2013 at 04:35 AM
tried with the WP plugin, didn't work either. refering off the page now. if you have any idea how to make the integation work, please let me know.
- JotForm SupportEltonCrisAnswered on September 29, 2013 at 06:01 AM
Is iframe embedding not an option? This should fixed it. How to get your iFrame Embed Code
You may also try embedding it using your full source code, see if this helps fixed the problem. How to get your Form Source Code
By the way, upon looking at your page now, all I see is the form short codes [jotform id=32642343211947]. Did you installed the plugin to your page? Try this plugin: http://www.jotform.com/blog/83-Embed-Form-Plugin-for-Wordpress
Let us know if none of this works. Thanks!