What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Field responses are always missing information that my customers are fill out

    Asked by topdogdbardogs on September 27, 2013 at 03:39 PM

    The fields always miss the information / do not input what the customer input:

     

    NAME

    SPARYED/NEUTERED (YES/NOW

     

    I've tried strinking, adjusting weights and heights and even tried it myself. Nothing works for 4 months. Please advise.

    Page URL:
    http://www.dbardogs.com/contact-us.html

    responses fill name
  • Profile Image

    Answered by jedcadorna on September 27, 2013 at 07:27 PM

    Hi,

    We are sorry to hear that but upon checking your form "Name" and "Sparyed/Neutered(Yes/No)" field works fine and I have verified all of the submitted information that both fields are not missing. May I know which of the fields are not showing in your submission data or are you missing these fields on your notification?

    I will wait for your response.

    Thanks,