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ollyconsultantAsked on November 27, 2020 at 3:03 AM
I was charged twice, please provide refund for one because my account was affected by the double charges.
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Richie JotForm SupportReplied on November 27, 2020 at 4:04 AM
I have checked and it seems you have already cancelled your Bronze yearly subscription for the subscription I-JSEY5RB6LG7D.
I have processed the refund for your subscription I-JSEY5RB6LG7D.
Please give us 5-10 business days for the refund to reflect your account.
Your account would still have an active Bronze yearly subscription I-2MAAC6JG168Y.
If you need further assistance, let us know.