Remove CAPTCHA verification after submitting the form

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    championconsultancy
    Asked on November 29, 2020 at 10:38 AM

    Our clients have the captcha authentication come up at their end as the last step before they can submit their form. Is that something we can remove at our end please so they don't have to do it?


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    Ariel_P
    Answered on November 29, 2020 at 01:09 PM

    Hello,

    Thank you for contacting Support.

    I've checked your https://www.jotform.com/200501522864042 form, but it doesn't appear to have a CAPTCHA element.

    Did the CAPTCHA appear after clicking on the submit button?

    We'll be waiting for your reply.

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    championconsultancy
    Answered on November 29, 2020 at 02:18 PM

    Thank you - the CAPTCHA did appear after clicking on the submit button

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    EltonCris
    Answered on November 29, 2020 at 06:28 PM

    Sorry about that and thanks for the clarification. I have escalated this to our higher team so they can get rid of the captcha that appears after submitting your form. We'll keep you posted for updates.

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    championconsultancy
    Answered on November 30, 2020 at 01:08 AM

    Thank you


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    uygar
    Answered on November 30, 2020 at 04:59 AM

    Hi,

    We whitelisted your username. Sorry for the inconvenience.

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    championconsultancy
    Answered on November 30, 2020 at 01:36 PM

    I've no idea what that means - hahaha

    But we're all good I'm guessing?


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    EltonCris
    Answered on November 30, 2020 at 04:06 PM

    Yes, you're all good. Captcha should not appear on your forms now. :)

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    championconsultancy
    Answered on December 01, 2020 at 03:12 AM

    Fantastic