account suspended

Hi

can you help me

i have no clue why my account has been suspended

thanks

Cyril

Hello,

Your account has been suspended due to the collection of Login Details in this form: 203165319733050.

For your account to be reopened we need to remove the offending fields and you have to promise to comply to our terms of use https://www.jotform.com/terms/ and never add those fields to your forms again.

sure this is login and password that have absolutely no impact whatsoever anyway they are for a personal account with no data but yes remove them

You were notified since 2019 about the creation of forms to collect login information, I have forwarded this case to our backend team for final decision.

Hi Cyril, we've removed the offending field on your form and lifted the suspension in your account. It should be working now.

Please refrain from making new forms like that to avoid this kind of inconvenience. Try logging in and let us know if you need further assistance.