If I downgrade to the free version for a couple months can I still use my forms?

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    Asked on September 29, 2013 at 04:45 AM
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    Answered on September 29, 2013 at 05:38 AM

    Hello BioBasement,

    Yes you can use all your forms normally in free account as well.

    Apart from the submission limits and upload limits there is no difference between free and paid account. When you downgrade your account, only issue which you should keep in mind is that your upload storage space utilization should not be more than 100 MB. If downgrade your account and also upload space utilization is more than 100 Mb, your account will become over limit and your forms will be disabled.

    To free up upload storage space you should delete your submissions with file attachment.

    Hope this answers your question.

    Thank you!