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jeffjpbookingAsked on November 30, 2020 at 12:00 AM
Hi I just paid for a silver subscription. But never received a 50% off. If this does not apply may I have my money back please?
Thank you.
Jeff J.p
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Gaetan_BReplied on November 30, 2020 at 2:47 AM
Hello jeffjpbooking,
Thank you for reaching out.
The promotion applies if you upgrade to the annual billing, not the monthly.
You can downgrade your account to a FREE account and then enjoy the sale by choosing annual billing during the process of your upgrade.
Here's a guide on how to downgrade your account: How to Cancel a Subscription and Downgrade Back to Free.
Hopefully, this will help solve the matter at hand.
Should you have any further inquiries, please don't hesitate to reply to this thread.
Gaetan