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MerilinVaremaeAsked on November 30, 2020 at 2:24 PM
Hi, I created a fillable PDF from an imported PDF file. It does not have the same "Download PDF" button that my previous forms have that I created from scratch. Is it not possible to download it as PDF and why not then? Can I at least transfer the same data I've created there to a new Form? Why is it any different from a regular form?
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KrisLei Jotform SupportReplied on November 30, 2020 at 5:41 PM
Hello,
I assumed that you are referring to the CLIENT DATA FORM correct? It seems that there are no submissions made yet on the form to download a PDF submission. On the PDF Editor, it is only showing the Original PDF form as it will apply the responses from the PDF fillable form.
You may click on the New PDF tab to create a PDF submission template to download a PDF submission:
You may also try to create a test submission on your form in live or preview mode then create a PDF document:how-to-customize-pdf-submissions-report
Kindly provide us with additional information if I have misunderstood your query. Thank you.
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MerilinVaremaeReplied on December 1, 2020 at 4:22 AMHello, thank uou for your response! I do not eant to download
submissions, I want to downloadTHE form. I can fownload all my previous
forms, but not this one.
Merilin
01.12.2020 00:41 kirjutas JotForm:
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Jed_CReplied on December 1, 2020 at 5:16 AM
The download PDF button will appear if you have a submission.
If no submissions, the button you are looking for won't appear.
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MerilinVaremaeReplied on December 1, 2020 at 9:22 AMHi, you call this help?
I said I need to download a fillable PDF of my FORM, not the
submissions!
Then why am I still receiving this as a reply?:
01.12.2020 11:18 kirjutas Merilin Varemäe:
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Richie JotForm SupportReplied on December 1, 2020 at 10:21 AM
Our apologies for the inconvenience.
Please note that Fillable PDF is different with PDF forms.
You may only fill the fillable PDF online and download the original PDF with the submission data.
To learn more about Fillable PDF form, you can check this guide:https://www.jotform.com/fillable-pdf-form-creator/
If you have further questions, let us know.