Two people filled out my form, but I never received an email from it.

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    Asked on September 30, 2013 at 01:48 AM

    I have a form that we are using for a Artisan Faire and it has a Paypal portal.  I received an email from Paypal that someone had paid for a booth, but no email from JotForm with their info.  I did a test when I first did the form and received an email, but nothing for the two that filled the form out today.




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    Answered on September 30, 2013 at 01:58 AM

    Hi Janet,

    Thanks for reporting. Here's the problem with your form.

    1. You do not have email recipient set in your form.

    2. Make sure to set correct Sender Email.

    Review and correct the problem and this should fixed it. Thanks!