Voice Recorder only plays for 1 minute and subscription for 2 months

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    golfzoncsr
    Asked on November 30, 2020 at 11:19 PM

    hello

    we have 2 questions.


    1. The first, we want use this form for 2months. we already paid just one month as silver.
      if we want one month more, what should we do?
    2. second, we used widget 'voice recorder' when we record 10minutes or more than, play button works only 1minutes. we know how record time setting / control. so let us know the "play button's play time"

    plz recommend it, ASAP. 1606796363_5fc5c44b8ff0d_캡처화면2.p

    APPRECIATE IT. THANK YOU.

    Screenshot
  • Profile Image
    Vanessa_T
    Answered on December 01, 2020 at 02:49 AM

    1) Please note that subscriptions are recurring payments. It will auto-renew every month unless you cancel. If after 2 months you no longer want to use it, you can cancel it before the scheduled 3rd month's renewal.

    How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    2) I tried recording more than 10 minutes on your form and on my test form and was able to record just fine. I then played it before submitting and downloaded it within the Tables page and was able to listen from start to finish.

    Please make sure that the recording is completely saved before playing it.

    1606808870_5fc5f526391a3_02358.jpg1606808870_5fc5f52612105_02359.jpg