What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we upgrade for one month only?

    Asked by jsuhomecoming on September 30, 2013 at 10:47 AM

    My question is can we get an upgrade for just one month; we have an event that has a registration deadline and don't need to keep using it after the deadline.

  • Profile Image

    Answered by EliezerN on September 30, 2013 at 12:24 PM

    Thanks for contacting us.

    You can upgrade your account using our monthly subscription and downgrade at anytime you wish, so in your case you will need to downgrade after one month and before the next billing date. 

    To cancel your subscription or downgrade to Free please follow these steps:

    1. Login your account to JotForm.

    2. Click on the icon that seems a person.

    3. Then click on account.

    4. Go to Billing tab.

    5. And click Switch Subscription under Starter (Free) Plan

    6. Click Cancel Subscription button on the new window.

    Let us know if you need further assistance or open a new thread to your nonrelated questions.

    Thanks