Weekly Appointment Widget Not Updating // Form Stuck on Please Wait

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    RoyalNoodle
    Asked on December 01, 2020 at 09:20 AM

    Hello,

    Up until about an hour ago the Weekly Appointment Widget I have on this form was working properly. It no longer shows what has been taken and, when trying to send in any new submission, makes the form hang on "Please Wait".

    I have tried to update the widget via the magic wand, duplicate it on the same form, and cloned the original form as a whole as well to no avail.

    Feel free to try a submission of your own if needed. Any help is appreciated!

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    Jimmy_D
    Answered on December 01, 2020 at 10:08 AM

    Hello!

    Our apologies for the inconvenience caused.

    It looks like there is an ongoing issue with the weekly appointment widget. I created a test form and had the same problem.

    I have raised this case to our back-end team for further investigation. We will notify you as soon as we have an update. 

    Regards, 

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    RoyalNoodle
    Answered on December 01, 2020 at 10:34 AM

    Sounds good, thank you for the response!

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    Jimmy_D
    Answered on December 01, 2020 at 11:07 AM

    Hello @RoyalNoodle,

    Our dev team fixed the issue. Kindly check your form and let us know should you need further assistance. 

    Thank you.