Cancel Subscription and Refund

  • tolbertcm
    Asked on December 1, 2020 at 10:45 AM

    My subscription was paid in full. How can I get a refund so I can upgrade to the gold plan

  • Amjad_A
    Replied on December 1, 2020 at 12:22 PM

    Hi,

    In order to process a refund, you will have to cancel the subscription you have paid via your PayPal account. Let us know once you cancel the subscription, so we will able to process a refund ASAP.

    Guide: https://www.jotform.com/help/336-how-can-i-cancel-my-paypal-subscription?

    Thanks