Hi, I've just created a form for my clients however they are not able t
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fraser.sport.massageAsked on December 01, 2020 at 10:48 AMHi,
I've just created a form for my clients however they are not able to open the form on their phones, only on computer/laptop.
How can I ensure that my clients can open and complete the form regardless of what device they are on?
Thanks,
Heidi
This is a re-post of a comment on How to Send a Form via Email
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Rehan_FAnswered on December 01, 2020 at 12:54 PMJotform SupportGreetings Heidi,
Please share the form URL so we can test it here. Have you checked the form on your own mobile device? Are you also unable to see the form on mobile devices? Do you know the mobile devices they are using?
Looking forward to hearing from you.
Thanks
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haayku02Answered on December 23, 2020 at 08:08 PMPlease share the form URL so we can test it here. Have you checked the form on your own mobile device? Are you also unable to see the form on mobile devices? Do you know the mobile devices they are using?
Looking forward to hearing from you.
Thanks
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Lorenz_AAnswered on December 23, 2020 at 09:44 PMJotform SupportHi @haayku02,
It seems like you've posted the same response my colleague has provided.
If you have any questions or concerns regarding the platform, I'd suggest you open a new ticket here https://www.jotform.com/contact/ and we'll address your query there accordingly.
Thank you.
