I'm having issues with receiving the jot forms once filled out and sent.

  • VickiScott
    Asked on December 1, 2020 at 12:37 PM

    My employees are telling me that they have been submitting their time cards and I will only receive one or two at the most and have to have them do it all over again.

  • Basil JotForm Support
    Replied on December 1, 2020 at 4:21 PM

    Hi,

    Is the issue that you're not receiving the Emails or are the submissions not appearing in your submissions page?

    I assume you are referring to this form: https://www.jotform.com/build/80565305784159/

    I have checked your history log and it seems all of the submissions are being sent as notifications.

    You can check them logs right here: https://support.jotform.com/myaccount/history

    Could you try testing a different email address and checking if you have any issues still?

    Looking forward to your reply.