Unable to open ticket and reset password

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    Kaylen Milliner 
    Asked on December 01, 2020 at 12:45 PM

    When I try to follow up to tickets, all I get is an unauthorized access page (see below). I guess I'm waiting on another reset link.

    Screenshot
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    Jessica_H
    Answered on December 01, 2020 at 03:46 PM

    Hi Kaylen, thank you for reaching us. 
    We apologize for the inconvenience this has caused you.

    Could you access the previous ticket now from the following link: https://www.jotform.com/answers/2736991? Please let us know if you don't.

    In the meantime, I have sent another password reset to your email. Could you kindly check your inbox and spam box and let us know if you received it or not?