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marilynrodriguez115Asked on December 1, 2020 at 1:29 PM
I was only trying to update my card info and was charged $234 for silver. I wanted to keep Bronze and get charged monthly!
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Elton Support Team LeadReplied on December 1, 2020 at 4:26 PM
Just to clarify, the 50% discount that is currently applied to your Silver Yearly plan is only applicable on yearly subscriptions. This means that switching to a monthly subscription will not carry over the discount. Do you still want to switch to Bronze monthly? Please let us know so we can assist you here.
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marilynrodriguez115Replied on December 1, 2020 at 5:22 PMThat’s fine, just leave as is. Thanks
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Elton Support Team LeadReplied on December 1, 2020 at 7:26 PM
Thanks for letting us know. Have a good one! :)