Inventory Widget: Remaining seats are not calculating

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    Asked on December 01, 2020 at 02:25 PM

    After we "tested" the process, I deleted the testing entries but it hasn't added those tickets back to the remaining available seats. Any suggestions?

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    Answered on December 01, 2020 at 05:17 PM

    We would like to apologize for any inconvenience. It could be that the submissions you have deleted are still in the Trash Entries section of the Jotform Tables.


    You can delete the submissions forever and see if that will make the Inventory widget in your form show the correct remaining seats.


    Feel free to let us know if you need any further assistance.

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    Answered on December 02, 2020 at 09:11 AM

    That was it! THANK YOU :)

    Debbie McCall