Inventory Widget: Remaining seats are not calculating

  • debmccallfl
    Asked on December 1, 2020 at 2:25 PM

    After we "tested" the process, I deleted the testing entries but it hasn't added those tickets back to the remaining available seats. Any suggestions?

    https://form.jotform.com/203236357561050

    Page URL: https://form.jotform.com/203236357561050
  • Mike_G JotForm Support
    Replied on December 1, 2020 at 5:17 PM

    We would like to apologize for any inconvenience. It could be that the submissions you have deleted are still in the Trash Entries section of the JotForm Tables.

    1606860838 5fc6c02633ce3 zt201201 171255 Screenshot 10

    You can delete the submissions forever and see if that will make the Inventory widget in your form show the correct remaining seats.

    1606861057 5fc6c1013753e zt201201 171720 Screenshot 21

    Feel free to let us know if you need any further assistance.

  • debmccallfl
    Replied on December 2, 2020 at 9:11 AM

    That was it! THANK YOU :)

    Debbie McCall