What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I fix my Notification Template after clicking Switch to Text View?

    Asked by jaures on September 30, 2013 at 02:31 PM

    Need your help!

     

    BASED ON THE ATTACHED PICTURE. I UNFORTUNETLY  CLICK ON [C]  WHICH THE VIEW OF THE NOTIFICATION TO HTML MODE [PICTURE A]

     

    CAN YOU PLEASE HELP TO HAVE THE NORMAL VIEW  [B]??

     

    THANKS  FOR YOUR ASSISTANCE!

    Screenshot
    picture assistance thanks attached
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 30, 2013 at 03:27 PM

    Hi jaures, Once you click that button it removes the default template so even if you then swap between that and back again it then seems unappealing. The quickest way to correct it after that so that you can then have the same thing again is to delete the Notification and then make a New One. But aside from that if you had changes beforehand then you would have to make them again just make sure you don't click that again. However though, you can still fix it manually as there are tools to fix it but it just takes awhile is all.

    Below you can see I've circled the toolbar to manually correct it with the Table Button highlighted in green to start rebuilding the template. You will have to adjust the data accordingly to get it back to how you had it if you wish to do it this way.