Quantity gift registry number includes deleted submission

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    mountpleasantcc
    Asked on December 01, 2020 at 03:08 PM

    Hi-

    I am having an issue with a form that I can't figure out. This is my first time to use the "quantity gift registry". I am using it as a way to limit registrations to a class. I had someone double register and I moved one of them to the trash, it is not showing in the submissions table, but is still showing on the total number of registrations available, so I must have not set something up correctly.

    Any help would be appreciated!


    Amber Clark


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    Welvin
    Answered on December 01, 2020 at 06:39 PM

    Hello Amber,

    Trashed entries are still counted. You have to purge them from the trash section.

    https://www.jotform.com/help/377-how-to-delete-form-submission-data

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