Trying to download PDF submissions, zip file has not been sent via email

  • Profile Image
    Asked on December 01, 2020 at 03:44 PM


    i am trying to download pdfs of my form. the system says they will email me a zip file but i never receive it. this has happened several times.

  • Profile Image
    Answered on December 01, 2020 at 06:27 PM

    We apologize for the inconvenience. ¿Could you please specify in which form you have tried downloading the PDF submissions? ¿Have you checked the spam folder?