Trying to download PDF submissions, zip file has not been sent via email

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    jafco
    Asked on December 01, 2020 at 03:44 PM

    hello,

    i am trying to download pdfs of my form. the system says they will email me a zip file but i never receive it. this has happened several times.

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    David
    Answered on December 01, 2020 at 06:27 PM

    We apologize for the inconvenience. ¿Could you please specify in which form you have tried downloading the PDF submissions? ¿Have you checked the spam folder?