Multiple email in the notification is not working.

  • Profile Image
    Asked on September 30, 2013 at 02:59 PM

    I follow the steps for adding different email recipients but all I get is emails sent to the default email address.  I can't find info about changing this.  I appreciate your help with this!

  • Profile Image
    Answered on September 30, 2013 at 05:18 PM


    As I have checked the forms that has submissions on your account, all I can see is one email added on the notification email.


    To be able to add an email, you need to add the email seperated by a comma and space.

    Just like this.


    Then don't forget to save.

    You need to submit an actual submission to be able to check the multiple email is working. Clicking the " Test Email" button will only send a test notification to the email address associated with your account. We've made it this way to prevent abusive users using this feature for mass mailing or spam purposes.

    If you need further assistance, please let us know. We're here to help.

    Thank you!