embedded form loads only 1/3 rest is cut off

  • Profile Image
    samphaimobile
    Asked on September 30, 2013 at 04:12 PM

    Hi 

    I embedded one of my forms on a Wordpress page. unfortunatelly the page is in a member area and i cant let you see the result.

     

    However, the form loads only 1/3 and the rest is cut off. I tried to use different ways and ended up to use the <iframe> code instead of the script because i thought it would help but it does not.

    I have to say there is a second form just below it (also in a <iframe>) and maybe that causes the error but i can not believe that would be the case.

     

    Any suggestions what i can do? Should i maybe put the whole form into a <div> to be sure it works?

     

    Please see attached screenshot to see what i mean.

     

    Thanks for any solution

    Steve

  • Profile Image
    guilledutra
    Answered on September 30, 2013 at 06:53 PM

    Hi,

    It will be helpful if you can give us access to the page , or make a public copy of the page so we can make further investigations, anyways please try:

    - Check if your form's containers doesn't have any "max-height" css property which may be is cutting of the iframe height.

    - It would be a good idea to put the form iframe inside a div container, then fix the height of that div as same as the height of the form iframe.

    You can check the iframe height inside the "style" tag

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//support.jotform.com/form/32727329773968" frameborder="0" style="width:100%; height:1116px; border:none;" scrolling="no"></iframe>...........

    Hope it helps

    please let us know if you need further assistance

    Thanks