I can't login to my account

  • Asmaa M.
    Asked on December 1, 2020 at 5:50 PM

    I tried various times logging into my account with my Lastpass password and the page just stays in loading mode. Is there an issue with Jotform servers?? I have a client who can't seem to send me her form either.

    Please advise as I am worried I will lose all the forms created in my account.

    Jotform Thread 2738166 Screenshot
  • Elton Support Team Lead
    Replied on December 1, 2020 at 9:13 PM

    Hi,

    I checked your account and it is in good standing and your forms are also working fine. Could you please log in again?

    Our Uptime status is also fine https://status.jotform.com/.