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dupontpioneer22Asked on December 1, 2020 at 7:37 PM
why hyperlink file upload in excel can't open
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Kenneth JotForm SupportReplied on December 1, 2020 at 10:39 PM
Thank you for reaching support,
If you meant that the uploaded file links can't be viewed, then kindly "Untick" these options on your Account Settings:
I hope that helps.
Best.
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dupontpioneer22Replied on December 2, 2020 at 9:45 AM
what I mean like this when the uploaded file is clicked in Excel, how do I solve this problem?
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Basil JotForm SupportReplied on December 2, 2020 at 11:06 AM
Hi,
I have tested it and clicking the hyperlink from the excel file simply downloads the image.
Could you try downloading a new excel file and testing it once again?
Looking forward to your reply.