Can we send the PDF attachment conditionally?

  • brennabrown1
    Asked on December 1, 2020 at 8:00 PM

    I have hidden fields on my form that have to be completed by my staff after the user completes the form online.

    After these hidden fields are completed, I want to create a pdf and send the pdf to the user via the email they provided when they submitted the form.

    When I use the autoresponder, it send the form before I've had a chance to input the hidden fields. When I send it from the pdf editor, it only has my email address as the option to send the email to. (also, I am getting an error message when I email myself the pdf and try to open in on my phone saying the page cannot be found, error 404)


    Thanks


    1606870784 5fc6e7006875e  Screenshot 10

  • roneet
    Replied on December 1, 2020 at 10:56 PM

    So you may create a condition to trigger the email with the PDF attachment only when the hidden fields are filled.

    https://www.jotform.com/help/167-how-to-send-email-based-on-user-s-answer

    You need to be logged in to view the uploaded files/PDF attachments or you may uncheck these settings:

    1606881364 5fc71054e1fae privacy setting Screenshot 10

    Guide: https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files

    Thanks.