Submit button not visible to clients

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    cristinapendergraft
    Asked on December 01, 2020 at 08:04 PM

    When I preview and test the forms, I see the submit button. However, my clients are stating that they are not seeing the submit button and unable to submit the form.

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    gerardw
    Answered on December 01, 2020 at 11:23 PM

    You are referring to this form: https://www.jotform.com/203356305656152. If yes, the Submit button is visible at the bottom of the form:

    1606882952_5fc71688b216e_0212_5.png

    Are your users accessing this direct form link or have you embedded this form on any website from where your users are accessing the form? If yes, please provide us the web page URL to check.