JotForm Account has been SUSPENDED

ATTN: JotForm Support

For whatever reason, our JotForm account (free) has been suspended and we can no longer access our ADMIN account or our online form at https://www.jotform.com/uteplibertz/11304718952.

The error message indicates that the "Form Not Found. This Form is Disabled."

For the record, our JotForm does NOT ask for any personal end-user info such as SSNs, etc., so I am not sure why our account was suspended. We have been using this same form for several years without any problems up until now.

Would you please investigate and advise if access can be restored ASAP?

Thanks,

Lisa M. Borden

Serials & Electronic Resources Librarian, Section Head

University Library – Acquisitions Department

The University of Texas at El Paso

500 W. University Ave.

El Paso, TX  79968

Office: 915-747-6709

Hi Lisa,

I've sent a request to the Reviewers team to have your account checked. I'll get back to you with an update here as soon as we get their response.

Thanks.

Hi Lisa,

Looks like your account got suspended by the automated system. Please accept our apologies for the inconvenience. Your account has been reactivated and you should be able to access your forms now.

Thanks.

I appreciate getting this alert that our online access has been restored – thanks!
[UTEP]
Lisa M. Borden
Serials & Electronic Resources Librarian, Section Head
Subject Selector: African-American Studies
University Library – Acquisitions Department
The University of Texas at El Paso
500 W. University Ave.
El Paso, TX 79968
Office: 915-747-6709
utep.edu/library
...