Request to unblock account

  • Arie
    Asked on December 1, 2020 at 11:53 PM

    i need you to un block my account, please stop doing these or i will cancel my services

  • Mike_G JotForm Support
    Replied on December 2, 2020 at 1:58 AM

    The form https://form.jotform.com/203006247369049 (Iwanna Brands Ambassador Application) was found on your account (Arie_ariem) as suspicious of phishing activity because you're collecting user credentials.

    1606892177 5fc73a91482d2 zt201202 015433 Screenshot 10

    Gathering these types of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    We’ve removed the offending field on your form and lifted the suspension on your account. Please refrain from making new forms that are against our terms to avoid this kind of inconvenience.