Square Payment Error. Access token is missing. Please contact administrator.

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    UsborneLindsay
    Asked on December 02, 2020 at 12:01 AM

    I have built a form using Square as a payment option. When trying to process a payment, an error screen comes up that says "Square Payment Error. Access token is missing. Please contact administrator." Any idea how I can get this to work? I have a fundraiser that is supposed to start tomorrow.

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    Sonnyfer
    Answered on December 02, 2020 at 01:44 AM

    Hi there - Apologies for the inconvenience.

    Normally, the error message "Access Token is missing" is due to incorrect login details. However, I checked your form and can see that it isn't the case.

    To troubleshoot, could you please try disconnecting and connect your Square integration again? Please make sure the business location is filled before you save.

    Related Guide: How-to-integrate-form-with-square

    Let us know how it goes.