How to retrieve password for my account

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    Noelia Beatriz 
    Asked on December 02, 2020 at 05:00 AM

    Hi,

    I'm trying to reset my password for this account beatriznoelia71@gmail.com, but the screen is just loading. I also would like to know the linked account on this jotform. Hope to hear from you asap.


    Thank you.

    Noelia

  • Profile Image
    gerardw
    Answered on December 02, 2020 at 05:30 AM

    There does not seem to be a regular account linked to this email address beatriznoelia71@gmail.com. There is only a Guest account linked to this email.

    However, there seems to be an account with the username " beatriznoelia71". This account is linked to the email Noeliabeatriz16@yahoo.com.

    Please note you should be using this email address to reset the account password.

  • Profile Image
    Noelia Beatriz 
    Answered on December 02, 2020 at 05:46 AM

    I really appreciate your assistance. Here's the thing, I can't remember the PASSWORDS for this username as well as the email linked which is Noeliabeatriz16@yahoo.com . Can I ask for another favor? kindly send me the password for jotform pls. and I'll go from there. Thank you so much.


    Best regards,

    Noelia


  • Profile Image
    gerardw
    Answered on December 02, 2020 at 06:48 AM

    You can follow the instructions in this guide to reset the Jotform account password linked to Noeliabeatriz16@yahoo.com - https://www.jotform.com/help/489-how-to-reset-jotform-account-password