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Noelia BeatrizAsked on December 2, 2020 at 5:00 AM
Hi,
I'm trying to reset my password for this account beatriznoelia71@gmail.com, but the screen is just loading. I also would like to know the linked account on this jotform. Hope to hear from you asap.
Thank you.
Noelia
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Girish JotForm SupportReplied on December 2, 2020 at 5:30 AM
There does not seem to be a regular account linked to this email address beatriznoelia71@gmail.com. There is only a Guest account linked to this email.
However, there seems to be an account with the username " beatriznoelia71". This account is linked to the email Noeliabeatriz16@yahoo.com.
Please note you should be using this email address to reset the account password.
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Noelia BeatrizReplied on December 2, 2020 at 5:46 AM
I really appreciate your assistance. Here's the thing, I can't remember the PASSWORDS for this username as well as the email linked which is Noeliabeatriz16@yahoo.com . Can I ask for another favor? kindly send me the password for jotform pls. and I'll go from there. Thank you so much.
Best regards,
Noelia
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Girish JotForm SupportReplied on December 2, 2020 at 6:48 AM
You can follow the instructions in this guide to reset the JotForm account password linked to Noeliabeatriz16@yahoo.com - https://www.jotform.com/help/489-how-to-reset-jotform-account-password