Cannot Log In to iOS App

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    firstaidhero
    Asked on September 30, 2013 at 09:34 PM

    Hi,

    I updated my iPhone today and am having trouble logging in all day to the JotForm app.  I love it and use it everyday.

    I've changed my password and reset it several times, but I still can't get into the app.  I've also deleted the app and reinstalled.  

     

    Please help asap!

    Thank you,

    Marla

  • Profile Image
    Cesar
    Answered on September 30, 2013 at 09:51 PM

    Hello, 

    Have you tried to log in with both, your username and your registered email address. Do let us know to help you better. Thank you.

  • Profile Image
    firstaidhero
    Answered on September 30, 2013 at 10:44 PM

    THANK YOU CEASAR-PROBLEM SOLVED WITH INCORRECT LOGGING IN

  • Profile Image
    Tasha
    Answered on September 30, 2013 at 10:50 PM

    Hi,

    Your message came in blank. Can you please re-send your message?

    Thanks!

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    mfcministries
    Answered on September 30, 2013 at 10:54 PM

    Will there ever be an update for the iOS app? Mine crashes every time I try to open it from my notirication center (and has been since I downloaded months ago). This is not a new problem it happened with previous versions of iOS, too. t's very buggy. 

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    khrisell
    Answered on September 30, 2013 at 11:12 PM

    Hello mfcministries,

    Kindly open a new thread for your inquiry,You can create your new thread using this link http://www.jotform.com/contact. so we can better track the issues, requests and solutions users are having. Also, to assist you better and avoid confusion.

    Thank you and looking forward to assist you.