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Derrick TraylorAsked on December 2, 2020 at 1:21 PM
The system is not allowing me to login into account subscription to update my payment and recover my previously created electronic forms Please advise.
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VincentJayReplied on December 2, 2020 at 4:01 PM
Hello,
I checked your account and it is subscribed to the Bronze plan. If you forgot your password, please reset it by following this guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Please try it and let us know if you need further help. Thank you!