Educational discount - tax exempt?

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    Asked on December 02, 2020 at 01:51 PM


    We were just approved for an education discount (username GreeneCenter, email address, but it is still applying tax when we check out. How can I submit our tax exempt status?


    Amber Graham

    University of Rochester Greene Center

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    Answered on December 02, 2020 at 04:41 PM

    Hello Amber,

    Thank you for contacting our support team.

    I have checked our records and I can see that your account has been approved for the Educational Discount. You may now upgrade your account with our discounted prices.

    Please note that for the initial payment, the sales tax will be included in the total. However, since you are a tax-exempt organization, we will refund you the sales tax after the transaction is made. Then, we will also be able to remove the sales tax from your account altogether.

    Feel free to reach out again if you have any further questions or concerns, we are always happy to help.