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Why is there an invisible or non-existent submission showing?Asked by MonicaTew on October 01, 2013 at 10:23 AM
I've noticed this for quite a while, and thought it would eventually go away, but it hasn't. On one of my forms, in the submissions page, it shows an unread submission. However, I have combed through the results many times, and have found nothing unread. It looks like an invisible submission, because I can't see it...not sure what it is. What can I do to get rid of it? I rely on those markers to know which pages I need to check on, and I keep downloading the information for the Dealer Training page, when nothing has changed.
Thank you for your help.
My Forms Submissions unread submissions page
In order to get rid of the "New Submission" alert , please follow the next steps:
From "My Forms" tab:
- Select your form, click on "More" icon and select "Mark All as Read" option.
This issue was caused by a Bug at the submission page which it was already fixed.
hope it helps
please let us know if you need further assistance