I want to cancel with you

  • Odessa Oberg
    Asked on December 2, 2020 at 4:44 PM

    I want to cancel

  • jonathan
    Replied on December 2, 2020 at 7:56 PM

    I have responded to your original ticket here https://www.jotform.com/answers/2740740-I-want-to-cancel-how-do-I-do-that

    You may reply/update us on that ticket instead.

  • ocarvery
    Replied on December 2, 2020 at 8:22 PM
    So is it canceled?
    Get Outlook for iOS
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  • Lorenz JotForm Support
    Replied on December 2, 2020 at 10:39 PM

    Hi there,

    You may find my colleague's answer on this ticket https://www.jotform.com/answers/2740740-I-want-to-cancel-how-do-I-do-that.

    Though to answer your question, your account is already scheduled for a downgrade on the 3rd of January, 2021. You will not be billed further and the subscription will not auto-renew.

    If you have any related questions, I'd suggest replying to the ticket link I have attached.

    Thank you.