I am being charged twice for my account

  • Profile Image
    rfawcett
    Asked on October 01, 2013 at 10:24 AM

    Hello, 

    I don't know how else to contact you.  I am being charged twice for my account.  Can somebody help me resolve this issue?

    Account: Rfawcett

    Contact:  Klara

    Phone: 905-479-9999

  • Profile Image
    Welvin
    Answered on October 01, 2013 at 10:48 AM

    Hi Klara,

    Good day! I've check our records and found out that you've made a new order for Premium Yearly just a few hours ago. However, I seem can't see any additional charges for your account.

    We'll surely check this further if you can give us the Order Reference Number or Subscription Numbers of the said charges. 

    Thanks