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realtorjorgeroqueAsked on December 2, 2020 at 9:34 PM
The form with the problem is https://form.jotform.com/200613919484054
The screenshot of the error is: https://www.cloudhq.net/c/8de2734440766a
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Mike_G JotForm SupportReplied on December 2, 2020 at 11:14 PM
We would like to apologize for any inconvenience. Please allow me some time to check the issue you are reporting on my end. I'll get back to you on this ticket with my findings as soon as possible.
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Mike_G JotForm SupportReplied on December 3, 2020 at 12:31 AM
I have tested the issue you have described in the screenshot you shared and I was not able to reproduce it on a cloned version of your form.
I was only able to reproduce the issue when I intentionally left a required field empty. Please make sure that when you fill out your form to test it, every required field is filled including the Stripe payment field.
Please give it a try and let us know if you need any further assistance.