What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are registration form fields blank

    Asked by Portals on October 01, 2013 at 02:05 PM

    Created Registration form but received email with blank fields

    Page URL:
    http://theportalsoflife.com

    registration form email
  • Profile Image

    Answered by pinoytech on October 01, 2013 at 03:44 PM

    Hi,

    Sorry for the inconvenience that may have caused. Can you please share to us URL of the form for further assistance?

    Thank you!

  • Profile Image

    Answered by Portals on October 01, 2013 at 07:33 PM

    http://www.theportalsoflife.com

    This is the code I pasted

     

     <script type="text/javascript" src="//form.jotform.us/jsform/32735538056155"></script>

  • Profile Image
    JotForm Support

    Answered by guilledutra on October 01, 2013 at 07:48 PM

    Hi,

    I made a test submission to your form in order to check if the form field content is saved ok, could you check your email?

    May this issue is related with the  code used to embed the form inside your website, could you try by re-embed the form using the iframe code method http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Thanks

  • Profile Image
    JotForm Support

    Answered by abajan on October 01, 2013 at 07:55 PM

    @Portals

    Your notification contains fields that are not on the form and some of the tags for the fields which are on the form are incorrect. The simplest way to fix this would be to delete the notification and create a new one.

    Please see this guide.


    If you would like clarification on anything, please let us know.


    Thanks