What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have had the below message come through on an email, but when I go

    Asked by Ian Roberts on May 26, 2011 at 09:46 AM

    I have had the below message come through on an email, but when I go to upgrade the free package says I can have an unlimited number of forms per month? Please can you explain this to me asap - this is extremely urgent.


     Dear JotForm User,


    You have currently reached the limits of your account. Your forms will be disabled Thursday at 12pm EST. Guest accounts are limited to 20 submissions per month.


    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:



    Thanks for using JotForm,


    JotForm Team


    Page URL:

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    JotForm Founder

    Answered by aytekin on May 26, 2011 at 11:30 AM

    If you create a JotForm account with your email address, your forms will be assigned to that address and your limits will be increased to 100/month. You are currently a guest account. Guest accounts are limited to 20 submissions/month.