Invalid Merchant Configuration

  • Profile Image
    Asked on October 01, 2013 at 03:38 PM



    I've set up my form to use PayPal Pro to collect payment for an application processing fee. When I've just now tried to process a payment as a test, I see an error message that says "Invalid Merchant Configuration" and I'm unable to process the form.


    I've set up my form with the API information from PayPal and when I click the "test integration" button, I get a successful message. 


    Why am I not able to process the credit card charge?


    We really need a response ASAP as our application is scheduled to go live within the next 24 hours or so. 


    Thank you,



  • Profile Image
    Answered on October 01, 2013 at 06:03 PM

    Hi Alisa,

    Since there is only one item in your payment field, you have to make it selected by default so that when form is submitted, the payment field will be used. Please refer to the image below on how you can do this



    Please inform us if you need further assistance.