My password was changed

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    Asked on December 03, 2020 at 09:36 AM

    I received an email indicating that my password was changed AND I did not change it. Has my account been compromised? Am I able to change the passwor

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    Answered on December 03, 2020 at 10:25 AM

    Apologize for the inconvenience this may have caused.

    I have checked our logs, but I cannot find any email that indicates that the password of your account was changed. Did you share your login credentials with anyone? If you think that your account is compromised, I would suggest you to change your password and username.

    Related Guide:

    How to reset Jotform account password

    How to Change the Username?